How to create an Overview in Next Experience (Polaris / Navui)

[Philippe Casidy]

Hello,

After upgrading to San Diego, it was the first time I encountered "Overview help" (sys_ui_overview_help).

But the overviews I can find in this table are the overviews for UI16.

Where can I configure one for Polaris? like the one which is triggered upon overview_help.visited.navui user preference.

If you are wondering which overview I am talking about, go to sys_user_preference and set for your user:

overview_help.visited.navui to false
glide.ui.polaris.use to true  (you may have to set it to false before and then logout/login)

Then on next login:

Thanks
Philippe

[Noel6]

This is not correct. The SanDiego Overview help page does not contain the same information as the one that is shown at first login. This has been changed in San Diego it seems. Can we still make custom help pages that popup at first login?

[Ana_s Geisen]

Documentation is really incomplete...

I've found an article where they explain how to modify the Onboarding Content:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080262

I tried it and it is working.

Hope this will help.

[Anais Geisen]

Documentation is really incomplete...

I've found an article where they explain how to modify the Onboarding Content:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080262

I tried it and it is working.

Hope this will help.