How to customize user name appearance in header bar?

[sumeet_n]

For example, in any demo instance when we log in as admin it says "System Administrator". What if i want to make it look some other way round eg: "Administrator System" / UserID / anything else from user record.?

[User140988]

<j:if test="${!gs.getUser().isXML()}">

              <a href="profile.do" title="${gs.getMessage('My Profile')}" aria-label="${gs.getMessage('My Profile')}"><b>${SNC.GlideHTMLSanitizer.sanitize(gs.getUserName())}</b></a>$[SP]$[SP]|$[SP]

        </j:if>

        <j:if test="${gs.getUser().isXML()}">

              <b>${SNC.GlideHTMLSanitizer.sanitize(gs.getUserName())}</b>$[SP]$[SP]|$[SP]

        </j:if>

Tried this and it works for me. Instead of gs.getUserDisplayName(), replace it with gs.getUserName() and you should see the user id instead of name.

[sumeet_n]

Weird! It just doesn't work for me! Tried it on demo001.

Also tried to relogin.

[User140988]

HI Sumeet,

It works on demo001. Just logged onto Login | ESS Portal   and I see admin instead of system administrator.

Try refreshing the browser cache once.

[sumeet_n]

Oh okay i got it, but i want the change to be seen in below screen, not the CMS portal page. Do you know how to modify below name?

[Manjul Katare]

Hi Sumeet,

I'm not sure if you can achieve this on the native application side, this is being rendered through UI Template which uses :

$[jvar_session.getFullName()]

To understand more on getFullName( ), please refer: https://<instance-name>.service-now.com/scripts/classes/GlideUser.js

Hope this help!

-Manjul