Creating forms using MyForms
Hello, I want to create forms using MyForms but I do not have access to this page (as attached)I have elevated my role as form_admin, still this error! Can someone help me with this access?
Forum Posts
How to import excel file data from third party app to servicenow?
We need to import excel file into servicenow from a third party tool once in a week. Then transform the data in to servicenow table using transform map.Can any one help with the solution?
Sequential Flow Designer Approvals
I am trying to create a flow which will perform sequential approvals for a record, however after the 1st approval approved it changed back to "Requested" together with the 2nd approval. 1st approver is Manager2nd approver (3 groups) - approval group ...
Case is created with channel as web and Transfer to agent as false
Hey all,I have a requirement to when a case is created with channel as web and Transfer to agent as false, it should wait for 24 hours. After the time is reached it should check the created and updated time, if it's greater than equal to 24 hours res...
Now Experience Workspace - Export Record Form into PDF.
Dear all, Do you know how we can export a record in PDF? In UI16, we have the this option to download a single record into PDF format. By in Workspace, such option does not exist in the form. Does anyone know how can we generate PDF in Agent W...
My ServiceNow Tips
The ServiceNow tips and tricks article I have created for myself by going through other community articles posted by users e.g. Maik Skoddow. Please utilize it if you find it helpful.1. KB0713711 The 'Unique' checkbox on the Dictionary Entry record ...
Resolved! is there a way to lock breadcrumbs on service portal? Not the filter just the breadcrumbs
For ex. Suppose i have this breadcrumb on the data table instance definition & i just want this breadcrumb to be fixed so that users cant click on all & remove the filter & see the records without this filter. How can i do this? Pls help
Resolved! How to grant read access to Task table via REST API?
Hello, We have a user requesting read access to the Task table via REST API. How can this be achieved? Our task table is already flagged to true for "Allow access to this table via web services". He also mentioned he only needs to send GET requests ...
Eleven Best Practices for ServiceNow Request Management
ServiceNow Request Management is a powerful tool that streamlines the way organizations handle service requests, ensuring efficiency, transparency, and satisfaction for end-users and stakeholders. However, its effectiveness depends on how well the pl...
UI Builder
I have created the contact button in the service operation workspace Requested item table Record Information section.If I click that button, I am able to see the requester for details. It already exists in the incident table. So, I have used the UI b...
Pass values from parent page to sub page in UI Builder.
Hi Everyone,Currently I am working on SOMT application, I want to transfer data from my customer order page to Product config sub-page. And from there I need to call Open state management to set characteristic value. Is there any way we can access cl...
Automation for Shared Mailbox
Can someone help me out in How to create, update, delete, add/remove members in a shared mailbox Automation using ServiceNow
How to do gap analysis in ServiceNow?
Our customer is using ITSM modules only. They have a small inhouse team to work on the platform, doing very small customizations. Now they are interested to know if they are utilizing the platform to the fullest, any process gaps etc. (with current m...
Knowledge Article Cumulative View Counts Across Versions
Hi! Newbie here to Knowledge Management. In our knowledge reports there is an out of box column for views "View Count". I'm trying to determine if that is just a count of views for the latest version of that knowledge article or if it is a cumulative...
