How to track ServiceNow Subscription license tracking in SAM Workspace
How to track ServiceNow Subscription license tracking in SAM Workspace
Forum Posts
Resolved! How can we restrict list editing for non-admin users
We need to prevent users without the admin role from editing records directly from the List view for the following tables:sc_requestsc_req_itemsc_task
Group Roles are not getting added to a user. Roles related list remains empty.
Observed an issue on all the instances DEV, QA and Production. When user is added to a group it is no more adding the default roles of the group to the user. This is a P1 issue on client environment. The "ITIL Users' group have 3 roles but no roles a...
Count of articles in title
Hi Team,I wanted to view the total number of articles beside Title in the HR workspace, similar to how we can see the total for All Cases. How we can configure it? If using UI builder which page has this info.
Email not received in outlook
Hi Team,I have set up email SMTP accounts so i can get email in outlook. Test connection is also successful.When HR case is resolved im getting emails in gmail but in outlook im no receiving. In email logs its type sent.
Resolved! Access variable in RITM from Record producer flow
Dear community,Is it possible to bring the variables of my form to the RITM using a record producer ?I need to create CASE + Service RequestI decided to create case from record producer and use a flow to create SR but I can't see the variables like t...
How to request servicenow REST APIs on workspace ?
This is script in "Scripted REST APIs" (function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { // implement resource here try { // 1. 获取请求体中的 JSON 数据 var requestBody = request.body; var data = request...
Client Script why can't use g_form.getQueryParameter
function onLoad() {var myparam = g_form.getQueryParameter('myparam');....}why ? (g_env) [SCRIPT:EXEC] Error while running Client Script "Incident Demo01": TypeError: g_form.getQueryParameter is not a functionhow to do ?
What does FEDERATION mean in SSO world?
What exactly does Federation mean?Below image and docs talk about Federated IDP and SSO associated IDP. What exactly does it mean in ServiceNow context, especially wrt below image?Is there any plugin for federation? any configuration for federation?...
Hide activity stream in workspace
Hi Team, Is there any way to hide the activity stream in workspace based on roles or any other way?
Resolved! SOW bugs in post
i ready a buton on list pagei don't why Post is error servicenow is too much Issue
SOW how to get url params ?
var url = new GlideURL(window.location.href);var paramValue = url.getParam('myparam');if (paramValue) { console.log('Parameter exists with value:', paramValue);} else { console.log('Parameter does not exist.');} (g_env) [SCRIPT:EXEC] Error while ...
Resolved! ServiceNow as a Document Management Solution
Is there anyone here using ServiceNow as a Document Management Solution? I just wanted to know about your experiences and what applications you used, eg. Managed Documents, Knowledge Management, any custom applications etc. I would also like to ask a...
Regular Data import / sync from excel file hosted on sharepoint to ServiceNow CMDB
Hi All,Requirement is to have regular Data import / sync from excel file hosted on SharePoint, Can you please suggest different options and technical steps to get it done.. Thanks,Elchin
Resolved! Run Flow Executionwith ATF
I should run a Flow Execution for the incident to check whether an SMS has been sent. Is it possible with ATF to run the flow to trigger the sending of SMSs?
