How to detect "Slow ACL" ?

Philippe Casidy
Tera Guru

Hi everyone,

While making ATF on ACLs, it came under my radar a message similar to this one:

Slow ACL 62bbff831b2a68149dbcfc038d4ffbfb for the path record/sn_customerservice_case/read, time was: 21

I am trying to scope how wide the problem is on our instance. But this message is not displayed in the syslog, I could only find it in the Node Log.

Any idea how I would increase the visibility without having to dig into the Node Log? I want to see how bad the situation is, how often this happening and a list of ACLs to look at.

(and if anybody know what the '21' represents at the end of the message.... time in ms? )

Thank you

Philippe

10 REPLIES 10

Sagar Pagar
Tera Patron

Hi, Try by adding query in ACL table as -

 

Sys_id IS 62bbff831b2a68149dbcfc038d4ffbfb

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hi,

Thanks but I am looking for the other potential sys_ids

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

can you help us knowing what exactly are you testing using ATFs?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

My ATF is challenging some roles like trying to update a record you are not supposed to have the right to.

Then in some situation, I can see the trace in my OP in the test results. This trace can be also found in the Node Log. And I am searching where else this happened without having to download all node logs and search into them.

Ultimately I would make an ATF than verifies that this trace does not appear in the syslog, but it's not in there.

Thanks