How to display a variable's label instead of its value on catalog task?

[Eric Hartojo]

I have a question on how to display a variable's label instead of its value on catalog task?

Here's what I see on the catalog task, it's showing support group's value, instead of its label name or display name:  

Here's what I put on the flow to have it displayed:

 It needs to see the display name like on the request:

Any suggestions? Thoughts?

[maroon_byte]

Hi Eric,

Either: Change the Variable type to reference (Groups table)

OR: In the flow, map to name field of Assignment Group pill

You probably have Variable as String and are mapping the String to the Assignment Group pill which returns sys_id of the group.

Hope it helps.

[Eric Hartojo]

I am using group member table and I have reference as type.

My issue is not for assignment group, I'm just trying to display the support group question on the form using catalog variables. I think the problem lies in the functionality of the catalog variables itself, it's not letting me use the display variables. Thoughts?

[Saurav11]

Hello,

For any reference field to have it display it's label instead of value you should make one field on the reference table as true.

So for example assuming it is referencing the group table, go to the group table and open the dictionary of the field which you want to display as a label.

If you want to make the name field as the display value just open the dictionary of the name field in group table and make the display checkbox as true.

Please mark my answer as correct based on Impact.

[Eric Hartojo]

I tried your suggested solution but it's still not working. I think the problem lies in the functionality of the catalog variables itself on the create catalog task flow, it's not letting me use the display variables. Thoughts?