How to display a variable's label instead of its value on catalog task?

Eric Hartojo
Tera Contributor

‎10-25-2022 06:28 PM

I have a question on how to display a variable's label instead of its value on catalog task?

Here's what I see on the catalog task, it's showing support group's value, instead of its label name or display name:  

 

1.png

Here's what I put on the flow to have it displayed:

2.png

 It needs to see the display name like on the request:

EricHartojo_1-1666747199256.png

Any suggestions? Thoughts?

 

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Saurav11
Kilo Patron
Kilo Patron
In response to Eric Hartojo

‎10-26-2022 06:23 AM

The 4.png screenshot why are you using sys_user_gr_member?

 

You need to use sys_user_group table and then make the name field as display true as the below screenshot:-

 

Saurav11_0-1666790575831.png

 

Please mark my answer as correct based on Impact.

 

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Eric Hartojo
Tera Contributor
In response to Saurav11

‎10-26-2022 06:37 AM

I use sys_user_gr_member because I need to show only submitter's support group, if I use sys_user_group table, it shows all support group names. Anyway, I have mark both tables as display but still didn't work.

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Saurav11
Kilo Patron
Kilo Patron
In response to Eric Hartojo

‎10-26-2022 06:57 AM

So is this a issue both on task on both native UI and portal. Also is it only on task or RITM as well?

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Eric Hartojo
Tera Contributor
In response to Saurav11

‎10-26-2022 07:02 AM

It shows the same thing(sys_id) on RITM as well.

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Saurav11
Kilo Patron
Kilo Patron
In response to Eric Hartojo

‎10-26-2022 07:09 AM

Did you try to raise the catalog item manually. When manually creating and you select that field even there you see the the sysid itself?

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