( How to do ) Clicking reports widget data redirects user to a ticket form within the portal. Similar to simple list "View all".

Jon Kenneth
Tera Contributor

Hi all,

I have a scenario where the user clicks the data representation ( for example a graph ) and it redirects them to the platform ui.

My question is it possible for it to be redirect within the portal itself? Same look but without the platform ui bits. Just like how simple lists for incidents would work, they get to be redirected to a ticket form page displaying all the records when the "View all" is clicked.

Thank you in advance!

1 REPLY 1

Ct111
Giga Sage

For viewing the list on the portal related to reports I guess you would have to use "SIMPLE LIST WIDGET"

as mentioned on the below link

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/build/service-portal/concept/sim...

 

Take the reference from the above link and put the table of report as "sys_report" . Try this and let me know if you face any issue.

 

On the contrary if you just want to see the report use below link

https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/reporting/co...

 

Mark my ANSWER as CORRECT n also HELPFUL if it helped.