MID Server Stopped and now Will not start

Luiz Lucena
Mega Sage

Hello, 

What would be the cause for a MID server to stop all of sudden and don't get beck online?

Already checked MID user account and password, everything correct. 

Checking the host, the Windows Service will not come up.
The wrapper log says:
2019/09/04 11:50:59 | Update can not be used to change the wrapper.ntservice.account value.  Please uninstall then reinstall the service.
2019/09/04 11:54:04 | The Discovery MID Server_ServerName service was launched, but failed to start.

If I open the installer.bat to try to perform a Test Connection it doesn't do anything, keeps frozen.

8 REPLIES 8

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

Have you upgraded recently? Was there any attempt made to enable few service now MID Server?


Thanks,
Ashutosh

No, this instance is scheduled to be upgraded end of the month.

 

Only thing different that happened tonight was ServiceNow updating SSL certificate which I presume it won't be the issue as we don't use it.

Luiz Lucena
Mega Sage

When trying to start the service:

find_real_file.png

HI,


I see, there is new property for SSL. It will very the Host name and the SSL certificate. but how it impacts mid server i don't know. Even i encountered SSL issue. You can try restarting MID Server from the services section.


Thanks,
Ashutosh