How to enable AI Search on PDI instance

tatsuya onuki
Tera Contributor

I want to validate AI Search on a PDI instance.
I requested to enable it from AI Search> AI Search Status.
However, even after a few days, the requesting status continues.
The PDI environment is patch 5 of version Quebec.
I contacted Now Support, but since it's a PDI instance, I was able to proceed with the Community.

How do I enable AI Search on my PDI instance?

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Tatsuya,

I had the same concern but i don't think you can make it work in PDI.

However you will get an option to enable it but eventually it won't be actually working. Frankly, am behind this for past 5 months but still doesn't work for PDI.

 

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

View solution in original post

8 REPLIES 8

Community Alums
Not applicable

Hi Tatsuya,

I had the same concern but i don't think you can make it work in PDI.

However you will get an option to enable it but eventually it won't be actually working. Frankly, am behind this for past 5 months but still doesn't work for PDI.

 

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

Community Alums
Not applicable

@tatsuya onuki ,

 

I Believe , i said the same thing. So kindly mark the appropriate answer as correct.

Thanks,

Sandeep


I too would like to enable AI search in PDI.
So I requested AI Search status from Filter Navigator.
After many days, it is still in Request Status.

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

Hi Tatsuya,

As of now, the AI search is not available for PDI instances.

 

Please mark this helpful/correct if it works or you.

-Anu