How to enable Inline Editing for this list?

SimonSimon
Giga Sage

I would like to be able to perform inline editing on the PDI Service Operation Workspace incident's related records list.

 

I set the glide.lists.inline_editing_enabled to TRUE and that indeed allows me to perform some inline editing but I am still unable to do this when I open a ticket and try to do the same in the Related Records list.

 

"Inline Editing is disabled for this list." is the notification I get when trying to inline edit AFTER already setting the glide.lists.inline_editing_enabled to TRUE.

 

Works here:

 SOW sd inline enabled.png

 

Doesn't work here:

SOW rr inline enabled not working.png

 

 

 

Any help is greatly appreciated.

 

 

 

Ref.

Product Documentation "Enable inline editing in lists"

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/disable-i...

 

This is what I want but no solution: Andy Smith2 "Next Experience In-Line Editing on a Related List"

https://www.servicenow.com/community/developer-forum/next-experience-in-line-editing-on-a-related-li...

 

Looking into this, tho not quite inline editing: Maik Skoddow "How to enable related list editing at Agent Workspace"

https://www.servicenow.com/community/itsm-articles/how-to-enable-related-list-editing-at-agent-works...

 

 

1 ACCEPTED SOLUTION

Anil Lande
Kilo Patron

Hi,

The related list component is specially build for SOW application and it is read-only.

Check the highlighted part which shows inline editing is disabled.

 

https://instancename.service-now.com/now/build/components/a04c00820f901010a326b6ade7767ef9/pages/72e... 

AnilLande_0-1690347450448.png

 

This is how it is, we cannot change it.

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

1 REPLY 1

Anil Lande
Kilo Patron

Hi,

The related list component is specially build for SOW application and it is read-only.

Check the highlighted part which shows inline editing is disabled.

 

https://instancename.service-now.com/now/build/components/a04c00820f901010a326b6ade7767ef9/pages/72e... 

AnilLande_0-1690347450448.png

 

This is how it is, we cannot change it.

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande