I would like to be able to perform inline editing on the PDI Service Operation Workspace incident's related records list.
I set the glide.lists.inline_editing_enabled to TRUE and that indeed allows me to perform some inline editing but I am still unable to do this when I open a ticket and try to do the same in the Related Records list.
"Inline Editing is disabled for this list." is the notification I get when trying to inline edit AFTER already setting the glide.lists.inline_editing_enabled to TRUE.
Works here:
Doesn't work here:
Any help is greatly appreciated.
Ref.
Product Documentation "Enable inline editing in lists"
This is what I want but no solution: Andy Smith2 "Next Experience In-Line Editing on a Related List"
Looking into this, tho not quite inline editing: Maik Skoddow "How to enable related list editing at Agent Workspace"
Hi,
The related list component is specially build for SOW application and it is read-only.
Check the highlighted part which shows inline editing is disabled.
This is how it is, we cannot change it.
Hi,
The related list component is specially build for SOW application and it is read-only.
Check the highlighted part which shows inline editing is disabled.
This is how it is, we cannot change it.
