How to get field value sys id into system property

Abhijit Das7
Tera Expert

Hi everyone,

My requirement is to get sys_id of the field value from cases table to system property . Then I want to get this system property into widget and script include.

Does getValue work on system property .

find_real_file.png

My field name is "consumer " in cases table .

Thanks in advance

cc: @Ankur Bawiskar

1 ACCEPTED SOLUTION

Voona Rohila
Kilo Patron
Kilo Patron

Hi Virendra

Try this

var callerCSM = gr1.getValue(consumer_contact.toString());


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

View solution in original post

13 REPLIES 13

Hi @Ankur Bawiskar 

you mean , i should use  var callerCSM = gr1.getValue[consumer_contact]; to get sys_id.

But even after changes I am getting null value when using gs.info rather sys_id.

 

Hi,

this will work fine

var callerCSM = gr1[consumer_contact];

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Voona Rohila
Kilo Patron
Kilo Patron

Hi Virendra Dwivedi

I think you want to use something like this
 
var callerCSM = gr1.getValue(consumer_contact.toString());

 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Voona Rohila
Kilo Patron
Kilo Patron

Hi Virendra

Try this

var callerCSM = gr1.getValue(consumer_contact.toString());


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP