How to get the URL user trying to access before logging into the instance?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2022 10:39 PM
Hi SN Community,
Is there a way to get the URL user is trying to access before logging into the instance?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2022 10:44 PM
Hello
Are you asking for the login page of the instance. Below is the URL..
https://Instancename.service-now.com/login.do
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
Regards
Sulabh Garg
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2022 10:49 PM
Hi Sulabh,
No, for example if a user is trying to access '/problem_list.do' before logging into the instance, I wanted to get that URL.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2022 11:03 PM
I don't think that's possible inside ServiceNow. You may try external tools which can track what URL's are accessed by the users.
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
Regards
Sulabh Garg
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2022 11:11 PM
I am not sure if the question was asked in the correct way. If a user is trying to access '/problem_list.do' and logging into the instance, after logging in I wanted to get that url.