How to get variable value in email script

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MK-p
Tera Contributor

‎11-27-2024 09:21 PM

I am trying to get the variable value in client script, but it is not working.

i tried with below code

var x = current.variables.manager.email;

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Runjay Patel
Giga Sage
In response to MK-p

‎11-27-2024 11:12 PM

Hi @MK-p 

 

Try below code.

var gr = new GlideRecord('sc_req_item');  
gr.addQuery('request_item', current.sys_id); 
gr.query(); 
if(gr.next()) { 
  x = gr.variables.manager.email;
}

 

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PrashantLearnIT
Giga Sage

‎11-27-2024 10:51 PM

HI @MK-p ,

 

No need to use client scripts, just use email scripts to get variables and you can send those in email.

Please refer this useful video for this use case - https://youtu.be/jwXU9MQ8xhQ?si=3iGW3Xain7d5KGzE

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