How to Hide check box value
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04-25-2022 11:16 PM
Hi Expert,
when catalog item created, checkbox value displayed as false even when It is not selected while creating. But this fields are visible with value false in additional tab of RITM
I didn't selected any value for the below 3 check box fields. How I can hide this from being displayed? kindly advise.
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Service Catalog
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Service Portal

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04-25-2022 11:41 PM

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04-26-2022 12:05 AM
Hi,
Since these variables are a checkbox (true/false), they will always have a value set. Either true or false.
If you'll need to have them not displaying anything at all, you will need to change the variable type to something else, that has a "None" option.
To hide the variables in the RITM, you can create a catalog UI policy and UI policy actions, that hides those variables.

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04-26-2022 12:18 AM

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04-26-2022 12:20 AM