how to hide specific Views in Context menu option

[BhupeshG]

I only want to show two views Default view and Major incident view for all my ITIL users. How can I achieve this. Kindly advise

[Mark Roethof]

Hi there,

You could navigate to "System UI" > "Views", select the view you are after and add roles or make a view hidden. You could also add an user or a group, though those fields are out-of-the-box not on the form lay-out, so just add these to the form lay-out.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[BhupeshG]

but this is not working. I already did and also impersonated with Non - Admin but ITIL user and checked.

Views still displays.