Portal - CSM vs CSP
HI We are exploring CSM module and i found there are two portals csm and csp. What is the difference between two. In both portal i was able to login with cosumers credentials. Thanks Sri
Forum Posts
Resolved! Remove "Create Incident" from the kb_view page (not portal)
Hi community! A gentle Friday question of mine I am currently previewing an upgrade to Utah and, as for every upgrade I encounter P1 skipped records.Every upgrade I have a P1 skipped record on UI macro "kb_view_common_header_toolbar" because we comm...
How to translate the view's name
Hello yall,Could you please help me how can I translate the name of the view which is in the pic.
Getting selected values in a list collector catalog variable
One of the variables in my catalog item is a list collector. This list collector permits users to select records (move from left to right) to be de-activated. Upon submit (I will use a On Submit client script), I want to loop through the selected v...
Scoped app custom scheduled job definition
Hi, Looking for some insights. I have a requirement which needs an own scheduled job definition. Kinda similar to 'scheduled export sets'How to approach this, if it is even possible. So I initially thought.. Let's extend sysauto. This would then give...
Filter: 'fieldname' is not empty, shows empty fields
Hi, for quite some time I have been looking for ways to clean up some tables. When we first started our SMS integration a lot of redundant records were imported. I'd like to get rid of them. (table cleanup plugin does not really work)I created some s...
Resolved! Add an optional activity to a playbook
The servicenow docs has a page on optional playbook activities. https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/workspace/task/playbook-add-optional-activity.html I cannot find any info on how to add an optional a...
Resolved! How does a table index work?
How does a table index work? Please cite an example to help understand. Cheers, Anish
Resolved! Change font size across the platform
In order to align with the corporate style guide and to make the system more user friendly, I have a requirement to increase the font size across the entire platform. We have been able to set this in email templates, but we now need to do it holistic...
Resolved! How servicenow show work notes in a record
Hello guys.I would to know how servicenow show the comments in a record I mean what script or Business Rule load the comments or work notes when someone enter in the record ? Someone Know ?
Resolved! Move left header menu of Service Portal
Out of the box, ServiceNow portal header menu is on right but I want to move the header menu on the left side just next to the logo. Any leads on CSS ( already did cloning of widget and etc.) will be great.
invalid callBlock error in flow designer
I am processing file import sets by flow designer. below error :- Flow Designer: Operation(Data process from MID Server.66f54de487bc215010372fc8cebb3536.ForEach$1.item$3) failed with error: com.snc.process_flow.exception.ProcessAutomationException: i...
Resolved! Effect of new security related system properties on Instance Security Center?
Hello, Has anybody encountered yet the new added system properties glide.script_processor.authorized_script_module_roleand glide.sandbox.usersession.allow_unsanitized_messages because it seems that it made our instance give a compliance score of 87. ...
Resolved! Transform maps - Choice field mapping
Hi team, Quick question, I just want to confirm something. When I create a simple transform map for a Choice field. Does the platform matches Label AND Value? or just Label? or just Value? or Label or Value? Best regards, JP.
Static Multilingual notifications not working either in our instances or my PDI
Hello everyone,I think I've done everything on my hands to make this work but no luck so far, so I am posting this question here: What else do I need in order to make a SN instance to send translated notifications? I followed the steps described in t...
