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Resolved! Upgrade to ECMAScript 12

I am trying to use ES12 in my application's script include, throws me "com.glide.script.RhinoEcmaError: let is an ECMAScript 6 feature - not supported" error.I have seen posts where it says change "Javascipt mode" in the application. But I see only t...

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Flow designer - how to get approval's comments

Hello All, I have a basic approval flow in Flow Designer: If approved do thisIf not approved do that Do you know if it is possible to"get" or "lookup" the approval's (or rejection) comments? I'd like to update the record (in this case the "additional...

AEterni by Mega Guru
  • 3900 Views
  • 7 replies
  • 4 helpfuls

Resolved! User Approval + Manual Approval

Hello all, I have a request to add a manual approver in case that the requestor's manager is on leave and cannot approve. I'm using the Approval Coordinator for the manager approval and the manual approval. But when adding the a manual approver and h...

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Kyu Min by Kilo Guru
  • 7697 Views
  • 12 replies
  • 2 helpfuls

Resolved! Show all comments from RITM in email notification

We have a requirement that all the comments added in a RITM should be available in email notifications.In our system, when an RITM is generated, there could be multiple tasks assigned to different teams.The team handling the RITM should be able to se...

prithatcs by Tera Contributor
  • 1765 Views
  • 3 replies
  • 0 helpfuls

Resolved! Icon link color

Hello.When we add a icon link widget, we can see only 6 set of colors.How can we add or customize these colors.Or if we want to configure a new primary color how can we do that. 

MeganDev by Tera Contributor
  • 632 Views
  • 1 replies
  • 0 helpfuls

Resolved! How can Okta create records on cmn_department

I have set up Okta on my instance and currently use it to provision users.  What I would like to do next is have Okta create records on cmn_department. When a new department is created in AD I would like it to be added to ServiceNow. I think I need t...

Chris5 by Kilo Expert
  • 3276 Views
  • 16 replies
  • 5 helpfuls