How to improve dashboard loading performance

yandp
Tera Guru

‎01-12-2021 05:27 AM

Hello all, 

I have some dashboard created in a custom application, but find the system is loading quite slow when the dashboard opened.

eg: in one of the dashboard tab, i have one list report with 4000 record, when open this tab it take about 10 counts loading time to display the list, 

Any idea what actually effected the performance ? so that take so long to load the list?

Any help will be really appreciated.

Thank you.

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Pranesh072
Mega Sage
Mega Sage

‎01-12-2021 05:31 AM

Things you can do to improve your ServiceNow report and dashboard performance

  1. Limit number of columns in the report

  2. Remove extraneous reports in your personal dashboards

  3. Set your list limits to 100 or lower

  4. Set your filter in the report to limit rows returned. For example, running a report on all incidents that were ever created takes longer than just a report on active incidents this month.

https://www.servicenowelite.com/blog/2015/2/26/servicenow-performance-troubleshooting

https://community.servicenow.com/community?id=community_blog&sys_id=dd6dea29dbd0dbc01dcaf3231f96190c

https://docs.servicenow.com/bundle/paris-performance-analytics-and-reporting/page/use/dashboards/tas...