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how to increase duration of ecc queue record deletion

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‎06-24-2020 02:43 AM

The platform automatically deletes all ECC Queue [ecc_queue] table records once they are between 4-5 days old. How to increase this duration to 15 days. 

Could anyone pls help on this.

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kristian dimitr
Kilo Sage

‎06-24-2020 03:07 AM

Hello,

 

You might find this article useful for dealing with your problem:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0688184

 

Regards!

Kristian

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