How to make a record producer public on Employee center

[amit_kishore]

HI All,

We have a requirement where we need to create a record producer tat will be used by venders, whose account is not whitelisted in SN user table. We just wanted to share the link of the record producer so that anyone (not whitelisted SN user) can access it and submit it for SN Whitelisted user. 

On the record producer form, we have variable set "Requested for" (it pulls name, emails, phone no, City and state) which need to be filled out form non-whitelisted user. 

Can someone please assist how can we configure it so that this record producer can be made available to non-whitelisted user to submits it for whitelisted user?

Note: We have SSO enabled instance.

Regards,

Amit

[Sumanth16]

Hi @amit_kishore ,

Make sure the Page and Widget (SC Catalog Item) are made public. 

Make a Catalog Item/Record Producer public, make both the item and the variables public.

• To make the item public, create a User Criteria with Public Role. Use Catalog Item to be available for this public User Criteria. Make sure there is no user criteria in the Not Available For section.
  If you have  glide.sc.use_user_criteria to false, make sure the roles field is on the form and add the public role to it. Using entitlement is a deprecated behaviour of securing Catalog Item from Fuji and should be avoided.
  
  
• Set two step check out to false. (glide.sc.checkout.twostep = false). 
• To make the variables public, add Write, Read, and Create roles to the related list

Refer the below link for making a Record Producer Public:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0551300

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Thanks & Regards,

Sumanth Meda

[Danish Bhairag2]

Hi @amit_kishore ,

Something similar 

https://www.servicenow.com/community/developer-forum/is-it-possible-to-make-the-record-producers-pub....

Thanks,

Danish

[a___kumar]

@amit_kishore Did you get the solution ?, I also want to put Record Producer on /esc portal but it's not working