How to mass create knowledge articles

Leng09
Tera Contributor

I'm trying to mass create knowledge articles using the import set - load data function. Would like to check if this is possible and if not, any other ways to mass create the article

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

This is possible, if your source data is configured correctly. The article body is an HTML field, so you need to check if your source data is transformed in a readable format.

Just run one article and see what you run into. Update the source or the transform map according to the things that aren't going as they should and run it again.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

2 REPLIES 2

Mark Manders
Mega Patron

This is possible, if your source data is configured correctly. The article body is an HTML field, so you need to check if your source data is transformed in a readable format.

Just run one article and see what you run into. Update the source or the transform map according to the things that aren't going as they should and run it again.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thanks Mark, managed to create the import set table and transform map.