How to place Catalog Item on Service Portal Home page

[gauthamaron]

I know we have a page "Sc_cat_item" where we have a "SC Catalog Item" widget which helps in dispalying catalog item and all.but it takes input when we click on any record producer its sys_id and page id. I want to place a specified record producer on home page.

Any leads would be greatly appreciated.

Thanks,

Gautham

[Sneha Sharma2]

Hi I tried the same solution but its not working ? please advise

[Shihab Ahmed]

Hi Surya,

I have similar requirement with a record producer.

I need to put a record producer in a section of a page.

I tried your solution but its showing error.

My server script on cloned widget after update is:

(function() {
// portal can specify a catalog and catalog category home page
data.sc_catalog_page = $sp.getDisplayValue("sc_catalog_page") || "sc_home";
data.sc_category_page = $sp.getDisplayValue("sc_category_page") || "sc_category";

options.show_add_cart_button = (options.show_add_cart_button == "true");

if (options.page) {
var pageGR = new GlideRecord("sp_page");
options.page = (pageGR.get(options.page)) ? pageGR.getValue("id") : null;
}

if (options.table) {
var tableGR = new GlideRecord("sys_db_object");
options.table = (tableGR.get(options.table)) ? tableGR.getValue("name") : null;
}
var page = 'is_nps_survey';
var sys_id='05a1cc75e4c17100ad69e266d72e396a';
options.url = options.url || "?id={page}&table={table}&sys_id={sys_id}";
data.showPrices = $sp.showCatalogPrices();
var m = data.msgs = {};
m.submitMsg = gs.getMessage("Submit");
m.submittedMsg = gs.getMessage("Submitted");
m.createdMsg = gs.getMessage("Created");
m.trackMsg = gs.getMessage("track using 'Requests' in the header or");
m.clickMsg = gs.getMessage("click here to view");
m.dialogTitle = gs.getMessage("Delete Attachment");
m.dialogMessage = gs.getMessage("Are you sure?");
m.dialogOK = gs.getMessage("OK");
m.dialogCancel = gs.getMessage("Cancel");
m.largeAttachmentMsg = gs.getMessage("Attached files must be smaller than {0} - please try again", "24MB");
m.renameSuccessMsg = gs.getMessage("Attachment renamed successfully");
m.deleteSuccessMsg = gs.getMessage("Attachment deleted successfully");

if (input)
data.sys_id = input.sys_id;
else if (options.sys_id)
data.sys_id = options.sys_id;
else
data.sys_id = $sp.getParameter("sys_id") || $sp.getParameter('sl_sys_id');

if (!data.sys_id)
return;

data._attachmentGUID = gs.generateGUID();
var validatedItem = new sn_sc.CatItem('' + data.sys_id);
if (!validatedItem.canView())
return;

data.sc_cat_item = $sp.getCatalogItem(data.sys_id, true);
if (data.sc_cat_item.category) {
var categoryJS = new sn_sc.CatCategory(data.sc_cat_item.category);
data.category = {
name: categoryJS.getTitle(),
url: '?id='+data.sc_category_page+'&sys_id=' + data.sc_cat_item.category
}
}

$sp.logStat('Catalog View', data.sc_cat_item.sys_class_name, data.sys_id, data.sc_cat_item.name);
})()

--------------------------

Am I doing something incorrectly? Please let me know.

Thanks

Shihab

[sarahyelton]

I am having the same issue.  Did you resolve this or get any additional feedback?

[SamuelTse]

Thanks for the solution. I couldn't get it to work based on your instruction. I need to modify one more line of code to get it to work:

change this:

data.sys_id = $sp.getParameter("sys_id") || $sp.getParameter('sl_sys_id');

to:

data.sys_id = $sp.getParameter("sys_id") || $sp.getParameter('sl_sys_id') || sys_id;

this did the trick for me. I can see the form now, but I have yet try the form and see if it submits correctly. I thought this would help.

Sam