On the create an incident Record producer, I want to show the user OTHER OPEN incidents they have that may be duplicate, They will get a message and can cancel or proceed. Can this be done with contextual search or is there a way to do a server side ...
Is there a way to create a rule to "group" multiple emails that intended for one person together? The intent is to send just one email with multiple messages. Problem to be solved: We are implementing Enterprise Onboarding and have due dates on many...
Hi all -- I have noticed some odd behaviour in my instance and I'm wondering if this is a "servicenowism" or if it is something I can fix myself...This is in a production instance running Tokyo 9_2a using the "traditional" UI16 interface.As it seems,...
Hello, Currently I am working in Paris version, I am trying to test add attachments things through portal with using ATF but I am getting weird errors. I am attaching pictures also, Can any one help me on this please. Errors: 1) Invalid Table ( Ple...
Hi, I am trying to build a report on duration between State changes of each Vendor Risk Assessment (how many days or hours in a given state such as Draft, Submitted to Vendor, Responses Received and so forth), I am new to reporting on this platform a...
Does anyone have admin experience with setting up risk assessments for changes in the Utah instance that could do a short demo for me?
Hi, I want to configure kafka integration Producer step in in flow designer to send data from Incident table. Could you please provide me some samples if you have any. Requirement is for Tokyo release. Thanks,Venkata Satish
Hello Guys!I have a requirement to put together a script include that can be called from anywhere to fetch errors. Can anyone please help? Thanks.
Post San Diego upgrade the spellchecker functionality disappeared for email client. The browser spell check works for Worknotes section but it doesn't for the email client. Any suggestions
Hello everyone,I have a notification where an email goes out to the customer with 3 attachments. I have the pinch to true of "include attachments", however I can only add attachments if it is by link. That is, I add it to the notification and then ad...
I would like to achieve the following1.Send information from Flow designer to external systems2.Create a PDF file in an external system based on the information sent3. The URL to download the file created by the external system is returned.5. Downloa...
Hi, I hope this message finds you well. I have recently become aware of an issue related to REST API interpolation in ServiceNow that may be affecting some members of our community. var responseObj = {};var requestBody = { 'name' : 'hello 1', '...
Hi Team, I am working on ServiceNow to Snowflake OAUTH Connection and at the stage of get oauth token from rest message we are receiving Unauthorized error and in logs we could see the error details as "Exception on redirect flow - invalid_request, M...
Hi friends, as the Subject states: their is a Messages table, sys_ui_message, which is restricted to the admin role OOB.Does anyone know why it is so restricted? thanks in advance /Tommy
Hi there, does anyone have a solution to mask the agent name on the employee-facing portal & notifications? i.e., instead of seeing "Name A", the employees only see a generic "Agent" word.
