I am trying to create an ATF test with a script. I'm getting along pretty well until I have to create a step that references a previous step. For example, this Record Update step. I want to be able to put a record that was previously created by the t...
Hello, I've some how I deleted 'Business Applications' form which comes default with PDI/DEV instance and this deletion happened through an update set. Is there any way that can be reverted back to original or do I've to create manually. Thanks, Kish...
I want to have an incident view that can be grouped by created date of month/day/year.what's the best way to accomplish this?
Hi all, Does anyone know if it's possible to (and if it is, how) to get Flow Designer to dynamically generate tasks in parallel? Here's the logical flow that I'm trying to achieve: Lookup a bunch of records where sys_id is one of <big list> (the bi...
Hi Community, We have a requirement to integrate third party application via IntegrationHub. So, for this we have created a custom flow Action which will do a REST (POST) call to that application. However, not sure how to setup OAuth 2.0 and use it i...
We are planning on activating Next Experience after we upgrade to San Diego in the summer. I have seen in the documentation that Connect is no longer supported when Next Experience is activated. We currently only use Connect for "Following" tasks. Be...
I posted this for any admin who is stunned why the dark theme in Utah no longer works on core components and are looking for a possible solution.Get Dark theme core components working in Utah(Polaris, Next Experience, Dark mode)Set this property to ...
I hate these special User icons and I want to remove them forever: I find the magical sys_ui_style record, as follows:https://[YourInstance].service-now.com/nav_to.do?uri=sys_ui_style.do?sys_id=0881b9cf5572d1401d4017ac561db583 I confirm that this i...
Instead of separate reports for task, incidents, and requests, can I: View all this data in a single report for a specific assignment group? Report on a specific assignment group and filter the data I am looking for? Thank you
I want to use a decision table to determine which catalog tasks need to be created in a flow, but I'm struggling with how it should be set up. The catalog item is for a specific software and has an "Action" variable, it's a select box with the choice...
Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?
I am trying to add the UI action "Create standard change" from Catalog task. Below is working and displaying the standard change list but it updating the 'parent' field on the catalog task with the change number created. How to not update the change ...
I can't seem to find anything on configuring timeouts for widgets within a dashboard. I have a report that works, but just takes longer to run that the timeout established for a widget on a dashboard. Is there a way to configure timeouts?
I am trying to add Manufacturer to the Table Columns for the list view of the Assets table similar to how Vendor is available or Manufacturer being available in the CMDB list view. However whenever I attempt to add it the system automatically makes t...
I have a request alter code for assigning as specific role to a user when inserted into the sys_user table. My current code works as expected but it's applying to "all users" inserted and now I need it to filter out specific records. Current Code:(fu...
