Hi, Question is in the title, basically. I need to import a large number of records and process them via import sets, transform maps, and so on.I'm using the insertMultiple endpoint to achieve this, but I was wondering about the recommended number of...
I am working on implementing Adaptive Authentication and have it working the way we want based on IP and Role based access. I would like to change the message users receive if they do not match the allowed criteria. Currently the message show "User...
Hi I have a requirement where on certain conditions, I need to restrict the user from addition/updation/deletion of file in the attachment type field. or is there anyway to hide the update delete options .can someone please provide solution . Thank...
Hi, I have a problem with some Knowledge articles from the same category where "can read" is set to all, I don´t know why for some knowledge articles it shows the error "You do not have sufficient privileges to access this knowledge item", I have che...
Global Search for the RITM. Under the list of tasks, we don't see any RITM listed. Is there a way to include RITM in the search scope and return that on the list of Tasks here?
Hello, Customer has requested that the Happy / Sad / Neutral faces to be placed into the email when an incident / requested item is resolved or closed respectively. They want to reduce the number of clicks so that users will give feedback on surveys...
I need JIRA Spoke for bi-directional integration between SNOW and JIRA,but not with HI credentials or Subscription,is there any way in between?
I have logged into my developer instance and my incident table is empty, is there any way to get test data or do I need create all types of incidents to work on them. Please let me know, Thanks
Hi everyone!We are in the process of shifting from the old ServiceNow Service Portal to Employee Center Portal.We are trying to change the content, font style, font sizes of the OOB in Employee Center Portal.For starter, I need help in changing the f...
Hi All, I am using below url to get all records of Attachment Api (Servicenow)https://xxxxxxx.service-now.com/api/now/attachment but even after using sysparm_offset only getting 992 records only(even after looping also) but in header of postman X-To...
We are setting up an Azure AD IdP for SSO, and want to be able to disable using the password stored in the sys_user table once the migration is complete. What is the recommended way to do this? We will still have some users that will need to authent...
How to disable the spell check that happens by default for all HTML fields. System Localization mentions default spell checker as English, but doesn't have a option none. The expectation is that spell check should not happen on the HTML field while I...
Whenever I'm trying to search for anything, I am met with a blank page with perpetual "Loading...". Curiously, the issue persists even when I disable the global search in sys_properties.
Hi folks, Looking for a bit of help in adding a field to the Ticket Conversations Widget in the Service Portal. Ideally, I'd like to populate "close_notes" from a resolved incident, so the user can see what action was taken on resolution. I've cloned...
Hello! When I'm trying to install Microsoft Teams it tells me that the installation has failed. With other instances there is no problem. Any idea what it could be?
