Page Route Map Not Working for Portal-Specific Custom Widgets

Deepika Gangra1
Tera Expert

Hi @all ,

Good Evening !!!

 

Requirement:
I have developed custom Service Portal widgets that should be visible only on the custom portal. I want to add these widgets in a way that does not impact any OOB portals (such as sp or esc) and follows best practices.

 

Issue:
I have tried configuring Page Route Maps to separate the routing for the custom portal. Additionally, I cloned the page and assigned a separate route, but the portal is still not behaving as expected and the widgets/pages are not rendering correctly.

 

Question:
What is the recommended approach to restrict custom widgets to a specific portal only, while keeping OOB portals unchanged ?

See the attached screenshots.


Thank you in advance
Deepika

1 REPLY 1

Deepika Gangra1
Tera Expert

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