How to redirect to customize dashboard after specific user logged in at platform ?
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‎04-20-2022 01:35 AM
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‎04-20-2022 01:53 AM
Hi
Home pages are a user preference. If you want to set it as the default for each service desk agent, you'll need to create/update the user preference record specific to each user. Navigate to User Administration> User Preferences and you'll find records there. The name field will simply be "homepage". Here's a sample for Beth Anglin. Hint: I often find it easiest to create one for me and then copy it to the others to avoid human error.
Use the "New" button at the top to create new records. You'll need to know the sys_id of the home page, which is why I like to set one record (e.g. MINE) to that value to use as a reference.
Another Approach:
This is what a scripted solution goes :
Scenario: Customer wants a user with a particular role to be re-directed to a specific homepage.
Solution: There are multiple ways to do this, but the method shown here is done on the sys_user_has_role table. Since the requirement is that the homepage be set based on a role, what better place to invoke the sys_user_preference than on the table that tracks when the user gets the role. Create an "After Insert" Business rule on the sys_user_has_role table with the order of 99 (so that it is not stopped by other business rules) and give the script as outlined below to set the homepage.
Advanced Business Rule:
Note: You may want to create a fix script to reinsert or update the roles for those users so that this BR would be invoked. Or simply set the homepage with a fix script for users with the existing role.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎04-25-2022 03:33 AM
Hi
Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that others can get help.
Thanks,
Sandeep
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‎03-12-2025 05:07 AM
This creating user preferences for redirecting a user to dashboard is working but here name is homepage that is not working.
Use my_home_navigation_page as a name instead of homepage then it will work as expected.
Thanks,
Mahesh kumar
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‎02-19-2025 03:41 AM
How we can do based on groups.
particular group members need to be redirected to a dashboard