How to redirect to the page before last one in portal and agent

Laila_Moussaoui
Tera Contributor

‎01-19-2023 02:00 AM

In my case, I am using an intermediate page for redirecting users to a specific page depending on a condition, but when the user tries to get back to the previous page, the system redirect the user to the intermediate page, and it is a sort of an endless loop.

And this intermediate page I am using it in Agent and portal as well.

So I want to know if there is a solution for this problem.

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Neeraj Modi
Tera Guru

‎01-19-2023 02:31 AM

Hi @Laila_Moussaoui 

 

In ServiceNow, you can use the "history.go(-2)" JavaScript function to redirect to the page before the last one. This function takes an integer argument, with a positive number representing the number of pages forward in the history, and a negative number representing the number of pages back in the history. To redirect to the page before the last one, you would use "-2" as the argument. For example:

history.go(-2);

You can also use the "history.back()" function to go back one page in the history.

 

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Thank you!

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