How to remove info message in Service Portal Create New Incident?

[JV6]

Hello, 

Just wondering if anyone knows how to remove this info message that pops up when you Create a New Incident from the Service Portal?

I created a brand new record producer, put that in the Service Portal, and this info message still pops up. 

Thanks in advance. 

EDIT: so apparently it happens whenever I click on the submit button. Not exclusive to Create New Incident Record Producer. 

[HV1 · Accepted solution]

The message is from the issueMessage() function in the client script of "SC Catalog Item" widget.  If you want to hide it, you will need to clone this widget, remove the function call and use the cloned widget in your portal page. You can also make it configurable by creating an option on the widget to enable/disable the pop-up.  Read the option value in your client script to make decision for issueMessage() function call.

[JV6]

Ah yes found it. I then found out I was using the deprecated sc catalog item widget so I updated it to the newer version. It no longer shows the info message and instead just redirects you. 

Thank you