How to remove " (empty) " from columns in list view?

[Community Alums]

We did a patch update and after that all the columns that had no data started showing as "(empty)".  Is there any global setting to remove "(empty) " from the columns that have no data on the list view?

[Vinay Gatade]

Hi Rajinis,

As of now there is no global setting to remove "(empty)" from the columns in list view. 

If you want to make changes in the list, make respective field type as reference.

Please after going through this mark it as helpful or correct.

Thanks,

Vinay 

[vinothkumar]

Refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0522773

[asifnoor]

Hello Rajinis,

In list control, check this box "Omit columns if empty". This should solve the problem.

Kindly mark the answer as correct/helpful if this helps.

[Ravi T]

Hi,

This was an intentional change made to resolve a problem PRB1004508, which was a longstanding bug that was preventing the text from rendering previously. The addition of "(empty)" was to help make it clear that the cell is actually empty/valueless rather than just an empty string value. This is helpful in general but it's especially valuable for accessibility purposes since screenreader users used to get silence about the cell's value instead of being told explicitly that it is empty. 

This clarification also documented in the following KB aritcle : 
KB0716584 - Why do lists have "(empty)" instead of blank cells for reference fields without a value.

For more information go through the thread below.

https://community.servicenow.com/community?id=community_question&sys_id=bfcc99d3db4eef40b1b102d5ca96194d

Mark it correct/helpful if it helps you

Regards

Ravindra