How to Render external website in catalog item in Service Portal?

Mukesh Bhati
Giga Contributor

Hello Experts,

Can we render the external page (like w3school.com) in the catalog item of the service portal? once the user selects the catalog item instead of order and add to cart option I want the external page to be open there not in the new tab. can we do this? if yes provide some hints

 

Thanks in Advance!

Regards,

Mukesh

1 ACCEPTED SOLUTION

Hi Mukesh,

you can disabled the order now button as below

On Service Catalog items there are 3 flags:

Use Cart Layout -> set this to false
No Order Now -> set this to true
No order -> set this to true

find_real_file.png

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

Hi Cuong,

 

Thanks for quick response,

 

Working as expected but how to disable the order-now button?

 

Thanks In Advance!

Regards,

Mukesh

Hi there,

I've managed to embed another catalog item within another catalog item. Is it possible to just embed just the

SC Catalog Item Widget Section instead of the whole page? Please refer to the screenshot.

GeeYan_1-1746000029979.png

 


 




 

Hi there,


I managed to embed another catalog item page. But is it possible to embed just the SC Catalog Item Widget Section instead of the whole page? Please refer to screenshot.

GeeYan_0-1746000167295.png

 



Anil Shewale
Mega Guru

Hi

you can define it as an catalog item and whenever user will click on that it will redirect to other page or same window 

select Content type as external content.

we have a content item in service catalog it is used to show the information instead of goods and services.

four type of content item.

 

External Content: documents or web pages stored outside the base system instance.

procedure:

  1. Navigate to Service Catalog > Catalog Definition > Content Items.
  2. Click New.
  3. choose>> external content to add the link or any page.
  4. copy your path there. ex www.servicenow.com

 

If it help mark helpful or correct 

Thanks and regards

Anil

Hi Anil,

 

Thanks for your quick response,

I tried with the content item, an external link is opening in a new tab. Even target is selected as Within Catalog. can you try to figure out what I'm doing wrong?

 

Thanks in advance!

Regards,

Mukesh