Remove Tags from list control
I'm trying to get rid of the tag-selection in my form. That should be simple but can't seem to find it.
Forum Posts
how can i trigger a notification when the due date is breached and date changes
Hi All, Can u please help me " when the due date is completed after that the email should be send as notification by using date" .
Retention period of Audit Logs
We have a requirement to increase the audit period to 180 days and extract logs just around some tables and store them at some secure location on a monthly basis. Kindly guide on how could we achieve this and what are the impacts we need to consider ...
Resolved! How do i get the breach time, SLA due field says unknown. How can I fix this?
Hi. I'm trying to get a value for how long the SLA has until breach, nor when is it due. With python 3 and pysnow (link to documentation), I can pull all the fields of a ticket in a dictionary(similar to a JSON object with keys and values). Here ar...
Resolved! How to define a dynamic filter for the EDIT button on the related list?
Hi experts, I have a requirement to limit the related incidents selection list to those incidents that have a field value the same as one field value of the problem record when user clicks the incident related list EDIT button on the problem record...
Resolved! CC email is not setting properly through email scripting
Hi All, I have requirement that whenever approval is rejected the notification is send to the requested for and approver. So i have used email script and called in the body of the email, the mail is sending to the approver and requested for email Sc...
Resolved! How to detect unsaved changes on a form
Hi ServiceNow Community Developers, Do you guys know if there is a way to detect if there are unsaved changes on a form before you dynamically navigate away from it? For instance I have a client script that opens up a UI page and some processing happ...
How to use synchronous call on service portal.
Hi Team, I want to do date validation. Here getXMLWait() is not working on service portal. Any other alternative solution for this. Because i can not use asynchronous glide ajax, it will not wait for the service response. I am keeping my code below. ...
Resolved! Difference between Script when checked "Run Script" true and "Transform Scripts" in Transform Map
Hi All, I want to know what is the difference between Script when checked "Run Script" true and "Transform Scripts" in Transform Map. We have a one "Type" field which is not available in file, because template of that file is fixed, and we are settin...
Resolved! Single Inbound Email Action for multiple tables?
We have a requirement to send a generic response to inbound emails that do not have inbound email handling in place, which includes several tables. When creating an Inbound Email Action, I can only select one table, but what if you wanted to set one...
Resolved! How to show/hide fields on parent/child incident
Hello, I need to hide certain fields on a parent incident only and am having lots of trouble doing this. I also need to change choice list on certain fields based on incident type selection (this is also only on the parent incident). Thanks!
Creating new fields - Long transaction time
When creating new fields on a table that extends the task table, typically it only takes a few seconds to add a field. For some reason, today, each new field is taking about 4 minutes and it runs a child process that seems to be making an update to ...
Resolved! How to use business rule in service portal pages?
How to use business rule on service portal?
Resolved! How do I specify Date-Time range in REST 'GET' request?
I am trying to integrate our Incident Management system with another application used by a vendor. My task is to pull service-tickets created in vendor's application, based on date-time range (start, end); and create corresponding records in our Inc...
Resolved! Change default currency from USD to AED
Without changing the configuration to single currency, is it possible to change the default currency from USD to AED. I am looking at the contract module (ast_contract).
