How to set URL within javascript

[Kifrez]

Hi,

I have a URL type field and I would like to set knowledge base article.

For example, I would like to show as per following KB012345

How do I achieve this using javascript within Workflow?

I have the following script

var instance = gs.getProperty('glide.servlet.uri');
var kbnumber = 'KB001234';
var kburl = instance + "kb_view.do?sysparm_article=" + kbnumber;

<a href="kburl" target="_blank">KB001234</a>

[Alberto Consonn]

Hi @Freddy 

check the solution here, it should work:

https://community.servicenow.com/community?id=community_question&s

If I have answered your question, please mark my response as correct and helpful so that others with the same question in the future can find it quickly and that it gets removed from the unanswered list.

Thank you very much

Cheers
Alberto

[Kifrez]

Hi Alberto, thanks for the link. however it doesn't work. Possibly due to URL field type.

This is my script

var instance = gs.getProperty('glide.servlet.uri');
var kbnumber = 'KB0011609';
var kburl = instance + "kb_view.do?sysparm_article=" + kbnumber;
var setkblink = '[code]<a href="' + kburl + '" target="_blank">' + kbnumber + '</a>[code]';

g_form.setValue('u_kbarticle', 'setkblink', 'kbnumber');

[Ankur Bawiskar]

Hi,

you can insert HTML content in work notes using [code] but not in URL field

Regards
Ankur

[Ankur Bawiskar]

Hi,

So you want to update the URL field from workflow script

URL field can only hold url

please explain in detail what exactly is required

Regards
Ankur