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Logout Redirect when SSO implemented

Guys, I have integrated servicenow instance with SSO. Everything is working smooth except the logout button. When I click logout, servicenow brings me back to home screen instead of ending the session and taking me to servicenow logout screen. Am I m...

Khanna Ji by Tera Guru
  • 6793 Views
  • 3 replies
  • 0 helpfuls

Resolved! User can't see Timezone in Settings

Hello -  i have a group that is full of users, and when i impersonate anybody in that group and go to the Setting gear i don't see the time zone under the General tab. Please see image below. Has anybody else seen this?  

find_real_file.png

( How to do ) Clicking reports widget data redirects user to a ticket form within the portal. Similar to simple list "View all".

Hi all, I have a scenario where the user clicks the data representation ( for example a graph ) and it redirects them to the platform ui.My question is it possible for it to be redirect within the portal itself? Same look but without the platform ui ...

Jon Kenneth by Tera Contributor
  • 1520 Views
  • 1 replies
  • 0 helpfuls

MID Server Stopped and now Will not start

Hello,  What would be the cause for a MID server to stop all of sudden and don't get beck online? Already checked MID user account and password, everything correct. Checking the host, the Windows Service will not come up.The wrapper log says:2019/09/...

Resolved! Resizing a field on a form

This seems like a simple question, but I've spent an hour researching it to no avail. I have an Integer field (u_severity_num) on my form which displays across the entire width of the form. The field will only ever hold a 2-3 digit number, so I'd lik...

davida1 by Giga Expert
  • 8464 Views
  • 4 replies
  • 6 helpfuls