I have a simple reference qualifier setup for the Caller field which is dependent on the Company field. Works fine.My issue is that I need the reference qualifier to allow Users from the value in the Company field OR my own Company which is called No...
What table is the list view settings saved to? I'm trying to control what columns are shown on list views - specifically the reference field view. We have a domain separated instance, and there must be some overrides set somewhere so the domains are ...
For the drop-down lists in your Knowledge Article, is it possible to upload a csv or Excel file for the choices? Rather type in all the values
Hello all:How to Change the state of Knowledge article from 'Published' to 'Draft' when someone edits?Thanks in advance.Kind regardsDanny Raj
hi friends... i have not used SN survey earlier. how to create custom servey with my own/custom table i created.. it has many records.... but i want to survey for certain records now..help is higly appreciated.
Hello- we have a scheduled job that pulls in user data on a daily basis. We also have a business rule that's triggered via the scheduler later in the day that fills in additional detail on user records. I've been asked to shorten the gap between ...
Hi Everyone,I need to understand few things about the license model in servicenow. I have already searched the community,wiki and got the some basic information.Need some inputs on the below,License deployment model for ServiceNow — key (or) subscrip...
Hey all,I have setup the Survey widgets in our Service Portal and it all looks cool...But sadly end-users are unable to submit a survey. Error: Something went wrong. Please try again later.When I do this with my own user, who is admin, I have no prob...
In UI 15, the Banner displayed "Table Name" - "Number" example: Incident - INC0010003In UI 16, the banner displays "Number" example: INC0010003Is their any simple way in UI 16 to make it show "table name + number"?I have tried changing the display ...
Hello. Has anyone built a CMDB CI relationship recursive report?By that I mean, starting at the Business Service CI level, list the children CIs related to that Business Service. But after that, also list the lower level CIs that are "children of the...
Greetings!I'm looking to see the best practice when cloning over sub-production environments. I've seen different opinions on this and looking for the best option. In the first example here, I see people say use Production as the base and clone direc...
Hello teamI am hoping to get some views of the CMDB experts our there.My customer looks after a bunch of CI's for other Companies. Here is what I need:The ability to enter a CI, and based on the 'company' value and 'ci_class', get certain fields ...
Thank you to everyone that was able to attend our CreatorCon breakout at Knowledge last week. It was great finally meeting so many of you.Due to overwhelming demand, we are releasing the Presentation and Update Set for the theme we built during the b...
Hi,In a domain separated instance, domain of the user on login sets to the domain marked in user profile. I have requirement to set the domain updated in a custom field "Default Domain" to be set as the session domain of the user on login.I need to k...
I found the IP addresses of our instances - where can I find the PORTS we currently use?