In ATF I'm trying to create a test that will run through an Incident being Proposed as a Major Incident then Promoted. I am stuck at the point where I can't find the "Promote" button like in the picture below. I'm using a "Click Modal Button" but uns...
I just enrolled for servicenow fundamentals self paced learning course from https://servicenow.sabacloud.com I have a query regarding the capstone project which needs to be done in module 6 at the end of the course. How to successfully complete the...
Hi all ! I put the code below in a variable set catalog client script. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var choice = g_form.getValue('u_end_of_service'); var message = ''; sw...
Have the requirement to only allow users to log into ServiceNow using DoD CAC certificates.I can get the DoD Root CA certs to use for trusted RootsHave done many searches already however and dont see anyone talking about the possibility of having the...
We've set-up a Multi-row Variable Set and we can't seem to use the values from MVRS on Flow Designer Get Catalog Variables action. How are we supposed to utilize the user input from MVRS on our workflow if we can't get the values? Is this a Flow Desi...
I’m working on changing the @mentions notification to include ticket details like the short description, requested for, Requested by, and assignment details. I’m not very good with javascripting. I’m looking for help to create an email script that c...
Hi, Is it possible to import PDF's with images as knowledge article's body ? Regards, Ayush Saxena
Hi, i was searching for this solution in community but couldn't find. I decided to build the solution by my own. here I'm sharing it.Requirement: This requirement is for new joiner order guide setup. the client come up with list of catalog items and ...
Hello, I have two tables. 1 - extends Task, 2 - stand alone table. I am trying to create a simle Flow. 1. When a record in table 1 is created as for an approval. 2. When approval is granted create a record in table 2. 3. Wait for record in table 2 to...
Dear all, I have a question regarding how to access a certain option from the server Script with CSS. the Server Script code is the following: (function(){ var gr = $sp.getInstanceRecord(); data.href = $sp.getMenuHREF(gr); data.target = options....
Requirement is for inbound email created incidents of a certain condition (category) to delete any attachment on the incident created. Idea is that for a certain group handling security ops type of tickets, we don't want malicious payloads being atta...
I am using the out of the box service portal and I would like to add a fifth icon/column to the basic vertical 4 icon across layout. Has anyone done this or can give me ideas on how to do this? I am not a programmer.
Hi All, I have a requirement where i need to hide one state in change management form based on priority . If Priority is critical and high need to add post implementation in process flow else need to hide .Can someone guide me correct way I have c...
My customers want to remove the option for users to upload picture button on the user profile on Portal. Also want to remove users ability to update 'title' on portal - seems that they can put anything in this field
Hi, In my developer instance, I have enabled the Integration Hub plugin. But I am not able to see "PowerShell" step under Integrations. Not sure how to get this any help is appreciated. Regards, Karthik
