How to show related user incidents on record producer
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08-02-2023 09:04 PM
On the create an incident Record producer, I want to show the user OTHER OPEN incidents they have that may be duplicate, They will get a message and can cancel or proceed. Can this be done with contextual search or is there a way to do a server side script before submitting to display the OTHER OPEN Incidents from the same user? What platform tool or Catalog tool can accomplish this?
Thank you
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