How to Sync up Microsoft Azure AD with Servicenow?

[User460980]

Hi,

Currently  Working with Azure AD until now I create two catalog item and flow Designer for Create group in Azure AD and add/remove multiple user for that group. Now I need to work on following use case.

1.How to Sync AzureAD and Snow. Ex: If I create user in Azure it need to create the same user in SNOW user table and if I modify any user field in SNOW it should reflect on AZURE AD.

2. I am using Object ID for adding members to group for doing this need to create one custom field in user table. So without adding custom field for Object ID any other way to add user to group.

[Kieran Anson · Accepted solution]

1. This would be user provisioning Tutorial: Configure ServiceNow for automatic user provisioning with Azure Active Directory | Microso...

1 a) You'd run a flow on the sys_user table for any unique changes to update the user profile via the provided spoke action

2. The intentions of the spoke is to do a unique lookup using the email address for the user. Yes you could store the object_id for the user profile but that would require a custom field on the sys_user record (not a bad thing - perfectly justifiable)

[Dallas Fanchier]

I have the custom field created and mapped.  It is still not populating.  How can I force a sync to update the field?