How to translate knowledge articles from English to Spanish

[pamn]

I activated the Internationalization Plugin and Spanish.   I followed the steps provided below, but the articles are not translating.   In fact, the text box is blank unless i copy and paste the data into the article.

  Is there something else that must be activated to make this work?

• 18N:Knowledge Management Internationalization v2 plugin
• Internationalization plugins for each appropriate language

Create a translation for an article from the Translated Versions related list on the knowledge article record. Before creating a translation, activate the internationalization plugin for the desired language which, in turn, activates the I18N: Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2).

1. 1.       Open the knowledge article record.
2. 2.       In the Translated Versions related list, click New.
3. 3.       Select the desired language for the translation in the Language field.
4. 4.       Provide a description in the Short Description field.
5. 5.       Click Submit.

The translation is created and added to the Translated Versions related list.

[Goran WitchDoc]

Never done that and I think it's a m2m table which means there isn't a edit button available. If you look thou, the translated versions are connected to the "parent" through the parent field. I haven't tested if it is enough to just put in the right Article there to get it to match (I doubt it). But could be worth testing if you have a few already translated articles you want to connect together.

//Göran