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RITM Notification

When a user attaches a file to RITM, how can we generate an email notification to the requester and fulfiller that RITM has been updated with a new attachment? All help is greatly appreciated. Thanks. 

Zubair Alam by Tera Contributor
  • 528 Views
  • 2 replies
  • 0 helpfuls

How to get list collector values as string

Hi All,I am working in JIRA-Request Integration.I have to push list collector values to JIRA. All other values to syncing to JIRA except this one.Here is my code:var fieldsArr = []; var ritmGr = new GlideRecord('sc_req_item'); ritmGr.addEncodedQu...

Samiksha2 by Mega Sage
  • 884 Views
  • 2 replies
  • 0 helpfuls

Resolved! restricting a date field

Hi helpful friends!reposting this...I've gotten help already (thanks guys!) with several codes that I could not get to work properly and have gotten my head pretty spun around jumbling 3 different solutions, which again unfortunately I could not get ...

Resolved! PDI is not available

Hello Members I have a issue where my PDI is not available for me n it's asking me to request a new PDI all of a sudden. Can anyone help me with the info if this is some glitch n I will be able to access my PDI in some time?

SnowUserDev by Tera Contributor
  • 1454 Views
  • 3 replies
  • 3 helpfuls

Switching AD sources for users

We are currently live with ServiceNow Tokyo importing Users, password etc using LDAP from one AD source.We have a project in train to decommision our current AD and switch to another, with different attributes for our users , potentially different us...