How to update the 'Incident' related list tab on the Account form to filter by Incident.Location ?

[Abhijit Das]

Hello,

Good Day,

Can you please help me in achieving the below requirement - 

In the customer_account form in 'Case' view there is a related list for Incident, as given below-

How to update the 'Incident' related list tab on the Account form to filter by Incident.Location instead of Incident.Caller.Company" ?

@Brad Bowman  @Ankur Bawiskar , developer Pro's please assist me in achieving the above soln.

[JenniferRah]

That's not really a thing. Related lists are lists related to the current record. Since your current record is a company, it will show the records based on the Company. If you were in a Location record, you could show the records based on the location.

[Abhijit Das]

I want to show incident record in the incident related list based on incident.location = Account number.

[Ankur Bawiskar]

@Abhijit Das 

the related list shows Incidents associated to the account/company belonging to the current Case.

What's your actual business requirement? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abhijit Das]

I want to show incident record in the incident related list in the account form based on incident.location = Account number.