How to write Back end script for radio buttons(Yes/No) based on other selection?

[Service Now4]

Hello Everyone,

I have a requirement that - if we select DMS - Core in Access Required to, the Remote Access(Yes/No) field must to be Hide. - I have done this by using Catalog UI Policy and Catalog UI Policy Actions.

And Can any one please help me with this : How to Keep the value 'Yes' in the Backend.

Please find the below Screenshot for your Reference,

[Sagar Pagar · Accepted solution]

Hi,

Set the default value to yes as shown in image.

Regards,

Sagar Pagar

[Service Now4]

Hi Sagar,

Thanks for the info. I have already done that activity i.e.,(Default value - Yes), But in Back end it is not showing 'Yes' when we select 'DMS - Core'.

For your reference, Please find the below screenshot.

Regards,

Jayashree

[Sagar Pagar]

I think it happens due to UI Policy, Applies UI policy for RITM & task view as shown below.

Try this, if not work share the UI policy details that you have created.

Regards,

Sagar Pagar

[Service Now4]

Yes, i have already applied the UI policy for RITM. it's not working. 

Sharing the UI policy details below,

Thanks&Regards,

Jayashree