How we can split incident variables into different sections

Naren7
Tera Contributor

Hi  Community,

 

I got stucked at one point. There is one record producer which targeting to the incident table  and once record is submitted , all the variables need to show under  2 sections .

 

How i can split the variables into different sections from variable editor of incident.

 

Thank you.

2 REPLIES 2

Riya Verma
Kilo Sage
Kilo Sage

Hi @Naren7 ,

Hope you are doing great..

 

To spit the variable into section , you can split in variable set which will be sections:

 

  1. Access the ServiceNow instance and navigate to the "Variable Editor" for the incident table.
  2. Locate the variables that you want to group under different sections.
  3. For each variable, locate the "Variable Sets" related list.
  4. Click on the "New" button within the "Variable Sets" related list to create a new variable set.
  5. Give the variable set a suitable name that represents the section you want to create.
  6. Next, assign the variable to the newly created variable set by selecting it from the "Variable" field within the "Variable Set" form.
  7. Repeat steps 4 to 6 for each variable you want to group under a specific section.
  8. Once you have assigned all the desired variables to their respective variable sets, save the changes.
Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Regards,
Riya Verma

Naren7
Tera Contributor

Hi Riya  , Thanks for your quick response   . I did not get exactly what you are saying. 

 

there are dfferent varibles created in record producer  ,there is no varible sets we created right now. i created one section in incident form  and attached the incident varible editor in the section . so we are able to see all the record producer varibles in same section.

 

Now my question is how i can able segragate those varibles into different sections . How to show case only some fields in one section and some other fields into different section????

 

Thank you .