How we can split incident variables into different sections
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06-01-2023 12:17 PM
Hi Community,
I got stucked at one point. There is one record producer which targeting to the incident table and once record is submitted , all the variables need to show under 2 sections .
How i can split the variables into different sections from variable editor of incident.
Thank you.
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06-01-2023 12:46 PM - edited 06-01-2023 12:51 PM
Hi @Naren7 ,
Hope you are doing great..
To spit the variable into section , you can split in variable set which will be sections:
- Access the ServiceNow instance and navigate to the "Variable Editor" for the incident table.
- Locate the variables that you want to group under different sections.
- For each variable, locate the "Variable Sets" related list.
- Click on the "New" button within the "Variable Sets" related list to create a new variable set.
- Give the variable set a suitable name that represents the section you want to create.
- Next, assign the variable to the newly created variable set by selecting it from the "Variable" field within the "Variable Set" form.
- Repeat steps 4 to 6 for each variable you want to group under a specific section.
- Once you have assigned all the desired variables to their respective variable sets, save the changes.
Regards,
Riya Verma
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06-01-2023 10:34 PM
Hi Riya , Thanks for your quick response . I did not get exactly what you are saying.
there are dfferent varibles created in record producer ,there is no varible sets we created right now. i created one section in incident form and attached the incident varible editor in the section . so we are able to see all the record producer varibles in same section.
Now my question is how i can able segragate those varibles into different sections . How to show case only some fields in one section and some other fields into different section????
Thank you .