HR bulk ticket update

[Vinya Jakkula]

Hi Team,

In HR agent workspace iam trying to update the state as bulk.

it is updating the state, but error is getting

"2 record(s) not updated"

Please help me here.

[Vinya Jakkula]

Yes @Ankur Bawiskar there are no data policies and BR on changing the state.

[Shraddha Kadam]

@Vinya Jakkula ,

Are you able to close this case from the form? Try to do it by form view and see what errors you get.

[Ankur Bawiskar]

@Vinya Jakkula 

did you try updating from form?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vinya Jakkula]

@Ankur Bawiskar manually iam able to save it.with no errors.

[Ankur Bawiskar]

@Vinya Jakkula 

then you need to check why it failed from other approach?

what approach you are using? background script for bulk update or List "Update Selected" feature?

If my response helped please mark it correct and close the thread so that it benefits future readers.