I want to enable AI Search on the kb_home page

kuroiwa
Tera Contributor

I want to enable AI Search on the page with the URL below.
 "service-now.com/esc?id=kb_home"

Is there a way to enable AI Search on the page above?
Can AI Search be enabled for the widget's "knowledge homepage search"?
Please let me know if there is another way to enable it.

Thank you.

6 REPLIES 6

Gerard Dwan
ServiceNow Employee
ServiceNow Employee

The Knowledge Portal works slightly differently. There is a plan to support Knowledge Portal search, with AI Search in an upcoming release. 

 

It is not currently supported. 

 

So the AI Search works on kb_home pages on other portals but it's not yet supporter in Knowledge Portal 

Thank you for the Clarification!

 

Kind Regards,

Ravi Chandra