I want to enable AI Search on the kb_home page
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03-04-2022 03:49 AM
I want to enable AI Search on the page with the URL below.
"service-now.com/esc?id=kb_home"
Is there a way to enable AI Search on the page above?
Can AI Search be enabled for the widget's "knowledge homepage search"?
Please let me know if there is another way to enable it.
Thank you.
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AI Search
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Service Portal

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07-01-2024 06:27 AM
The Knowledge Portal works slightly differently. There is a plan to support Knowledge Portal search, with AI Search in an upcoming release.
It is not currently supported.
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07-01-2024 10:26 PM
So the AI Search works on kb_home pages on other portals but it's not yet supporter in Knowledge Portal
Thank you for the Clarification!
Kind Regards,
Ravi Chandra