Idea Portal: Idea list ticket numbers

ericgilmore
Tera Guru

Idea number in the title have been disappeared in Rome. Ok, where did they go?

How do I update my config to once again display idea numbers in my list of ideas on the portal.

Before upgrade

find_real_file.png

 

After upgrade

find_real_file.png

You're killing me Smalls. Where do I change this back so my users don't have go into fits?

 

thanks in advance

1 ACCEPTED SOLUTION

Well you're correct, but I went ahead and took the hit. I updated the script include IMCommonService line 53,

from:

title: ideaGr.short_description.getDisplayValue(),

to:

title: ideaGr.number+" - "+ideaGr.short_description.getDisplayValue(), //added number to title

So now much like the Albatross around the neck of the ancient mariner, I will forever be seeing it in skipped records on every upgrade. 😐

View solution in original post

2 REPLIES 2

Michael Jones -
Giga Sage

Honestly? It looks like they modified the widgets to remove the number from the portal. 

I don't see any configuration that would let you add it back, out of the box. 

I think you are left with one of two options; add a business rule and force it to the short_description on insert, or modify the OOB widgets that display the data. I'd suggest the BR. 

Simple enough - create a BR for the idea table, on insert with one line of code. 

current.short_description = current.number + ': ' + current.short_description;

Get's the job done. 

find_real_file.png

 

If you want to modify the widget it looks like you are able to do so - it is editable (I suppose for possibly this reason) just keep in mind you change it, you own it going forward. The ID of the widget is im_ideas_list

It would be a much more challenging enterprise to modify this one, given the way they pull in the data - they just are not including the number anywhere in the data being queried so you would either have to modify that script include (not suggested) or create a process to get the numbers and match them up in your HTML (can be done, just not simple). 

I hope this helps!

If this was helpful, or correct, please be kind and mark the answer appropriately.

Michael Jones - Proud member of the GlideFast Consulting Team!

 

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

Well you're correct, but I went ahead and took the hit. I updated the script include IMCommonService line 53,

from:

title: ideaGr.short_description.getDisplayValue(),

to:

title: ideaGr.number+" - "+ideaGr.short_description.getDisplayValue(), //added number to title

So now much like the Albatross around the neck of the ancient mariner, I will forever be seeing it in skipped records on every upgrade. 😐