If all child incident is closed then after Parent incident should be closed. How to achieve through Flow designer?

priya singh1 · ‎02-08-2021

Ankur Bawiskar · ‎02-12-2021

@priya singh

I just tested and you should be filling the below 2 fields during marking the Incident as Inactive

It worked fine for me

Updated Flow for update

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

priya singh1 · ‎02-12-2021

Thanks Ankur.