Hi.I'm wondering how people are "supposed" to work with catalog items.The request itself DOES NOT send out information by email to the caller/requester/initiator.The request item DOES send out information by email to the caller/requester/initiator.An...
I am trying to remove an option from a select box on a catalog variable but it does not remove. The script is:function onChange(control, oldValue, newValue, isLoading) { if (isLoading) { return; } g_form.removeOption('eai_reviewer...
HI all, My customer's willing to push ServiceNow notification to the end-user's desktop in order to update the user directly on his usual workspace. This is an adoption stake. There has been a post 2 years ago on how to push notifications to windows...
Hello Friends, We developed few transform maps to map data from staging table to the target CMDB tables and at that time we were in Madrid version. Now we have upgraded to the Orlando version which introduced the functionality of Robust Trans...
Hi,I have created a variable inside a particular catalog item ie. Software name. I want to auto populate the name of my current catalog item in "Software name" variable. Is there any way to populate name of current catalog item in Software name???
Hello There - Does anyone know how I can uncheck out a published workflow? Usually there is a delete option - but it is not appearing when I select the list option, I only have the below options to choose from: I also selected 'copy' on a different ...
In the flow below, I am wanting to go from step 3.2 to step 4 if approved. I do not want to have to move step 4 to 3.3 because it should happen even if step 3 is true Is it possible to merge back into the original branch from step 3.2 To illustrat...
In tickets and requested items when posting to additional comments, a mail is generated to the user with this content. Conversely when they reply, the reply is put into additional comments. This is fine. Sometimes the Servicedesk needs to contact som...
Hello,I am an absolute newbie at orchestration but I am trying to learn how to use PowerShell for orchestrating. I have read and tried some fabulous articles which have been very helpful in preparing a base.I am trying to run a simple PowerShell scri...
Hi ServiceNow Community, How do you create space between widgets? From the image below, I would like to create a space between the top 3 widgets and the bottom widget. I have tried resizing the widgets but the 'eeee' widget keeps merging into the ...
Hello, I need to create an ACL so that user is not able to create any new records except for rest/Soap users , but all the users should be able to edit the records as per there roles . Will it be possible?
Hello, I have an ATF that I created. It involves ordering an item from the Service Portal. When I get to the approval process and marking tickets as Closed Complete, I jump to the server section and use the Replay Request Item. This allows me to grab...
Hi,Have anyone done snow integration with InContact?If so please help me to start with the process.Thanks in advance.
Hi All, I am looking for a functionality in Service Now Platform wherein I am looking for the below two functionalities: 1. Export the data of multiple tables to a excel sheet from our Service Now instance. 2. Import the data to multiple Service Now...
Hi ServiceNow Community! I have two questions. Q1: How do I change the background colour of the below icon link beyond the options available in Bootstrap colors? I have read on another post that you insert the following CSS into the your widget i...
