Invalid reference in Catalog field of Record Producer (Scoped Application)

ry001062402
Tera Contributor

Hi everyone,

I’m working in a Scoped Application and creating a Record Producer.

When I try to select a Catalog under the Accessibility tab, it shows “Invalid reference”. Even the existing catalogs are not visible.

 

 I have already checked:

 

1. The catalog (e.g., Universal SelfHelp Now) exists and is active.

2. I have admin and security_admin roles.

3. Tried using the lookup list, but no catalogs appear.

 

Can anyone please suggest how to fix this issue in a scoped application?

Or how to make the catalog accessible for a record producer within the same scoped app

5 REPLIES 5

GlideFather
Tera Patron

Hi @ry001062402,

 

when adding records into reference fields, sometimes typing the whole name results in not being found, try to search it by a partial name, not full.

 

E.g. Catalog is "Universal SelfHelp" or just Catalog is "Universal".. and wait if it will appears in the list...

 

if not that, then go to the catalog record, copy its sys ID:

GlideFather_0-1761736443843.png

 

GlideFather_1-1761736540342.png

 

Eventually you can try it from the catalog record to add it there:

GlideFather_2-1761736608797.png

 

Also, is the catalog of the same scope as the items? as you mentioned 

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