Is there a way to highlight form fields in Agent Workspace?
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07-27-2022 08:47 AM
On the Platform UI, you can create Field Styles to manipulate features such as background color. Is there a way to do this on Agent Workspace?
There are list field highlights that allow you to highlight the fields in the form header, but that's not what we're looking for.
We need this feature so that we can highlight required form fields red, and non-required fields blue. Specifically for Task records.
Any suggestions?
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07-27-2022 09:02 AM
Hello,
Explore Highlight list in agent workspace
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/highlight-list-fields.html
Regards
Regards,
Musab
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07-27-2022 02:00 PM
Hi,
That feature is to highlight fields in list view. I'm looking for a way to highlight fields on the form view -- On individual records.

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07-27-2022 11:53 PM
That's not possible
https://community.servicenow.com/community?id=community_question&sys_id=7d6a5209db428d9007ab8263059619b9
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab
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07-28-2022 02:44 PM
Hi Musab,
Thanks for the response. The answer on the article you linked says "The workspaces are made on the UI framework which doesn't allow the DOM manipulation or the style changes".
Do you have any reference to this information in the ServiceNow documentation? I would like to read more about it.