Is there a way to highlight form fields in Agent Workspace?

cfalco
Kilo Contributor

On the Platform UI, you can create Field Styles to manipulate features such as background color. Is there a way to do this on Agent Workspace?

There are list field highlights that allow you to highlight the fields in the form header, but that's not what we're looking for. 

We need this feature so that we can highlight required form fields red, and non-required fields blue. Specifically for Task records.

Any suggestions?

5 REPLIES 5

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Explore Highlight list in agent workspace

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/highlight-list-fields.html

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi,

That feature is to highlight fields in list view. I'm looking for a way to highlight fields on the form view -- On individual records.

That's not possible

https://community.servicenow.com/community?id=community_question&sys_id=7d6a5209db428d9007ab8263059619b9

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi Musab,

Thanks for the response. The answer on the article you linked says "The workspaces are made on the UI framework which doesn't allow the DOM manipulation or the style changes".

Do you have any reference to this information in the ServiceNow documentation? I would like to read more about it.