Is there a way to manage/configure the Help Text (Hover Text) Time so that it stays showing longer?

[Justin Nelson]

We set "help text" on the Change Form planning tab fields. We have received feedback from end users that they would like the Help Text/Hover Text that pops up to last longer.

These fields currently have help text that describes the field requirements and are somewhat lengthy. In testing this, if I hold my mouse of the hover text, it stays for about 10 seconds before it disappears and I have to move my mouse away and back over the field.

I'm wondering if there is a way to set/configure the timer on the hover text itself so it stays up longer when my mouse is over it.

[Jace Benson · Accepted solution]

I'm not aware of any way to extend that length.

The only thing I can find on it is this;

https://hi.service-now.com/styles/heisenberg/styleguide/docs/components_-_tooltips.html

[Justin Nelson]

Thanks Jace. I researched this further and there is no way to manage the length that the tooltip stays "up". It disappears after 10 seconds, and there is no way to extend that duration.

The only thing you can change is the "delay timer".

Appreciate the response!