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Resolved! Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown.

Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown....

Khushboo11 by • Kilo Contributor
  • 11037 Views
  • 5 replies
  • 22 helpfuls

Resolved! Connection Test failed using OAuth 2.0

Hello together Since Microsoft has stopped the classic access via POP3 and SMPT to a mailbox in October, we have with changeover to OAuth. We have configured everything according to documentation (e.g. Set up OAuth) and created a new IMAP and SMTP ac...

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How to extend sysparm_limit in rest api explorer.

Hi Experts,                                I am trying get api for one table through REST api and i am unable to extend the sysparm _limit. Attaching the screenshot for your reference. Could you assist me or let me know the process how can i extend t...

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Atchutaram by • Tera Contributor
  • 2221 Views
  • 2 replies
  • 1 helpfuls

How to get plain text annotation (not info-box blue)

Hello, Looking at the docs for annotations here: https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/form-administration/concept/configure-form-layout.html It looks like the "Text" option is just the same as "Info box b...

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Community Alums by Community Alums •  
  • 3670 Views
  • 6 replies
  • 3 helpfuls

How to delete a Custom Class (Name: Plotter)

Need assistance with deleting a Custom Class that was created in error. The Custom Class was created under a change in order to create a new model and then it was discovered the model was wrong and the right one was already created under another cla...

roxan by • Tera Contributor
  • 1168 Views
  • 1 replies
  • 0 helpfuls

Resolved! view isn't visible in Client scripts

Hi there,   I would like to set scripts only run for Workspace and saw an article where it says set view to agent workspace. I can see view is there in form layout and also when save, it shows view then disappear     does anyone know what's causing...

Elena19 by • Tera Expert
  • 1001 Views
  • 1 replies
  • 0 helpfuls

multi row variable set including tables

HI, i have a multi row variable set for 20 entries. the first variable displays all the server names from the server table and we have to pick it. Now the condition is that when i select the server name for the first entry which has these fields "use...

Supraja M by • Tera Contributor
  • 1542 Views
  • 6 replies
  • 0 helpfuls

How to check who added a user to the group?

I have enabled system property glide.ui.schedule_slushbucket_save_for_group_roles to grant roles and groups using background jobs instead of foreground job. Now when we add a user to the group, on the group membership record, it shows created by and ...

Nived K2 by • Tera Contributor
  • 2180 Views
  • 3 replies
  • 1 helpfuls

Case and incident template

Hi Everyone,   Can anyone please help me regarding few requirements. Is there something similar Work Order Template for cases and incident table.  We don't want to use template present on form rather there should be separate template table like work ...

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