Is there any easy way for exporting and importing a Service Catalog Item with the complete fields and scripting?

srirampappagudi
Tera Expert

Hi Experts,

I am looking for a easy way for exporting and importing a Service Catalog Item from one instance to another.

Exporting each and every field and scripts with variables sets seems to be a very difficult process.

Is there any one short step to grab all the data as a single XML file and import it to the destination instance?

Kindly check and advice.

Thank you,

Sriram.

1 ACCEPTED SOLUTION

Siddartha Gudimalla wrote:



Create a new update set



open the catalog item need to exported make sure created update set is selected



click on copy Ui action which will copy all the scripts and variables and creates a new catalog item with name starting with copy of.



Eg. if the catalog item is X the newly created catalog item would be copy of x.



now disable the catalog item x


change the name of the catalog item copy of x to x



so on click of button you have all the variables and scripts captured.



Please like or mark correct based on the impact of response.


Hi Siddarth,



I do not see any Copy UI Action as shown below.   Kindly let me where would I find the Copy UI Action option.



find_real_file.png



Thank you,


Sriram.


View solution in original post

7 REPLIES 7

Siddartha Gudim
Tera Guru

Create a new update set



open the catalog item need to exported make sure created update set is selected



click on copy Ui action which will copy all the scripts and variables and creates a new catalog item with name starting with copy of.



Eg. if the catalog item is X the newly created catalog item would be copy of x.



now disable the catalog item x


change the name of the catalog item copy of x to x



so on click of button you have all the variables and scripts captured.



Please like or mark correct based on the impact of response.


Siddartha Gudimalla wrote:



Create a new update set



open the catalog item need to exported make sure created update set is selected



click on copy Ui action which will copy all the scripts and variables and creates a new catalog item with name starting with copy of.



Eg. if the catalog item is X the newly created catalog item would be copy of x.



now disable the catalog item x


change the name of the catalog item copy of x to x



so on click of button you have all the variables and scripts captured.



Please like or mark correct based on the impact of response.


Hi Siddarth,



I do not see any Copy UI Action as shown below.   Kindly let me where would I find the Copy UI Action option.



find_real_file.png



Thank you,


Sriram.


Sorry I got it...... thanks...


Smart